Service Center
Request service on an existing Comer & Cross floor
Our concrete floor coating systems are backed by a 15-year warranty. Having an issue with your installation? Tell our Service Center Pro team what you are seeing (photos help), and we will respond within one business day.
What to expect
- A Service Center specialist reviews your request and photos within one business day.
- We will call or text to confirm details and, if needed, schedule a visit.
- Warranty-covered repairs are completed at no charge.
- Questions about care and cleaning? We are happy to help with those too.
Care tips
Sweep or dust-mop regularly; mop with warm water and a mild cleaner. Avoid rubber-backed mats for the first week and use felt pads under heavy furniture. Never use a metal snow shovel edge. Use poly or rubber only.
Prefer to call? 888-899-9289
Service FAQs
Common service questions
What does the warranty cover?
Adhesion and product failure (peeling, delamination, hot-tire pickup) under normal residential use, for the warranty term. Ask your consultant for the written terms.
Does the warranty transfer if I sell my home?
Yes, our warranty is transferable to the next homeowner.
How fast will someone respond?
Within one business day, by phone or email.
See what your floor would cost
Book a free estimate. We measure, check the concrete, bring color samples and leave a written quote. Current offer: Up to 50% OFF install + 15-year warranty.
No obligation · Safe, secure and confidential · Backed by our 15-year warranty